We want you to be fully satisfied with your purchase from Dikkar. If there is any issue with your order, we are here to help.
Refund Requests
If you would like to request a refund, please contact us within 15 days of receiving your order at one@dikkar.com. Our support team will review your request and provide you with the return warehouse address.
Return Shipping
Customers are responsible for all return shipping costs. Please ensure the item is securely packaged and sent to the address provided by our team. We cannot accept returns sent without prior authorization.
Return Eligibility
To qualify for a refund, returned items must be:
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Unused and in original condition
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In original packaging
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Free from damage caused by improper handling
Once the returned package is received and inspected, we will process your refund to the original payment method.
Non-Refundable Situations
Refunds cannot be issued for:
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Items returned without contacting us first
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Items damaged after delivery due to misuse
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Shipping fees
Processing Time
Once approved, refunds will be processed within 5–7 business days. Depending on your payment provider, it may take additional time for the refund to appear in your account.
Contact Us
For any questions regarding returns or refunds, please reach out to us at one@dikkar.com.
